• FIRST USE

    The excitement of wearing your new pair for the first time is great, however it is important to follow a few tips, even before juming into your new favourite boots:

    Remember to use a waterproofing spray in order to make any stain (oil and other fats, food, water, ...) "slide off". Make sure to use a spray adapted to the material of your shoe and follow the advice given on the product.

    DAILY

    Remove daily dust and dirt with a cloth.
    If your shoes get wet, let them air dry with a shoe tree or paper inside to keep their shape.
    We advise you not to store your shoes near a source of strong heat, and/or a source of strong light, as this could alter the colour in the long term.
OUR CARE PRODUCTS
OUR CARE PRODUCTS

  • PALLA PROTECT

  • PALLA NUBUK

  • PALLA CLEANER

  • PALLA REFRESH

OUR ADVICE

We strongly advise you not to wash your pair of shoes, whatever their material, in the washing machine or put them in the tumble dryer, as there is a risk of discolouration, degradation of the material or problems of adhesion between the sole and the upper.

Do not use bleach or bleach-based products to wash your shoes.

PALLA PROTECT

Protect your shoes

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Shield your shoes with PALLA PROTECT. This PFC-free formula protects all materials from water and stains while maintaining breathability. Packaged in a 100% recycled PET bottle, it offers reliable protection to keep your footwear looking fresh and performing well in any conditions.

PALLA NUBUK

Protect your nubuck shoes

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Protect your nubuck footwear with PALLA NUBUCK. This PFC-free formula safeguards against water and stains while preserving the material's breathability. Specially designed for nubuck, it keeps your shoes looking their best. Packaged in a 100% recycled PET bottle for long-lasting protection and care.

PALLA CLEANER

Keep your shoes clean

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Keep your footwear looking fresh with PALLA CLEAN. This PFC-free formula is designed to gently clean all materials while maintaining breathability, ensuring your shoes stay in top condition. Packaged in a 100% recycled PET bottle, it's an eco-friendly choice for effective, everyday care.

  • YOUR TEXTILE SHOES

    Remove dust and other residues with a dry cloth.

    Gently rub the shoes with a cloth moistened with soapy water (such as Marseille soap).

    Rub with a second cloth to remove 'excess' soap and water, then leave the pair to dry in the open air.

    In case of an ingrained stain: sprinkle a little baking soda on the stain before rubbing. Then wipe with a wet cloth.

  • YOUR LEATHER SHOES

    SMOOTH LEATHER

    Remove dust and other residues with a dry cloth.

    Gently rub the shoes with a cloth moistened with soapy water (such as Marseille soap).

    Wipe with a second cloth to remove "excess" soap and water, then leave the pair to dry in the open air.

    To preserve your smooth leather in its original state, you can use a leather nourishing cream. In this case, make sure you select a cream that is suitable for the leather and follow the instructions for use. To keep the shine of the leather, you can apply a polish adapted to the colour of your pair. Shoe polish on smooth leather can also be used to waterproof the pair".

    SUEDE & NUBUCK LEATHER

    First remove dust and other residues.
    Use a soft brush suitable for leather and rub gently. It is important to brush dry and in the direction of the leather.

    Brushing in the opposite direction will damage the leather you will realize that you brush in the wrong direction if the leather changes colour.

PALLA REFRESH

Breath new life into your shoes

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Revitalize your footwear with PALLA FRESH. This PFC-free refresher uses vegetable-based surfactants to naturally deodorize and clean all materials, keeping your shoes fresh and breathable. Packaged in a 100% recycled PET bottle for everyday shoe care.

OUR EXTRA TIP

Did you know that most of our models have a removable insole? If you wish to ventilate them, you can leave them out in the open in case of odour or wet shoes.

Let me tell you a little anecdote! The little pebbles really like our emblematic notched soles and sometimes lodge themselves in them. Don't worry if one of them persists in accompanying you during your explorations. Just take a small flat screwdriver and a cloth and that's it.

When your outsoles are soiled by mud or dirt, we recommend that you dry them first, so as not to spread the dirt. When your pair is dry you can (outdoors) tap your soles hard against each other to get rid of dirt and small stones.

What to do in case of odours? Put a sprig of lavender in your shoes during the night and they will regain their freshness in the morning. You can do the same with fruit peels, orange or lemon, for example. Another tip is to sprinkle a teaspoon of talcum powder or baking soda on the insole and leave it to absorb overnight.

If you have any questions, please feel free to contact our customer service.